AT BURNS DENTAL INC., we do our best to service you and your family in a timely manner. The times we set aside are exclusive to you. In order to offer you the best service possible, we have implemented several guidelines and policies on our appointment times. Please read the following information and understand that these policies are for your benefit and the benefit of those patients being seen alongside you.

CANCELLATIONS
Please give 24 hours notice prior to your appointment if you cannot come for a scheduled appointment. Appointments that are not canceled in a timely manner will be considered a broken appointment, and therefore counted against you in our broken appointment policy.

LATE ARRIVALS
Patients arriving greater than ten minutes late for a scheduled appointment may or may not be seen that day. The decision will be based on how busy we are on that particular day.

BROKEN APPOINTMENTS
For a missed appointment that has not been cancelled with 24 hours notice, there will be a fee of $25.00.

TREATMENT FOR CHILDREN UNDER THE AGE OF 18
A parent or legal guardian should be on the premises for all children's appointments. If this is not possible, we can treat children under 18 only with a signed consent. A responsible adult must be present to drop off the child and pick the child up from treatment.

UNATTENDED CHILDREN
Children under the age of 12 may not be unattended in the waiting area. If a child is disruptive in the in the waiting area, we will ask you to reschedule the appointment when you can be present for care without your child/children. Children may not go into the operatories while a parent is being treated.

OUR PATIENTS
Only patients are permitted in the dental clinic area. All others must remain in the waiting area. This includes parents, spouses, and significant others.Before treatment is performed, family will be informed of treatment to be done. After treatment, family will be informed of how the patient did, what treatment was done, and what needs to be done next. Special considerations are made for those with special needs